Latest News

Ernst & Young announces acquisition of Partake Consulting ROTTERDAM, THE NETHERLANDS, 25 MAY 2011 – Ernst & Young has today announced the acquisition of Partake Consulting. This consolidates Ernst & Young’s position as a market leader in the field of Enterprise Intelligence in the Netherlands, Belgium and France. Partake Consulting will be incorporated into Ernst & Young’s Advisory Services practice. Read more >
Partake Consulting UK opens!

On 1st June 2010 Partake Consulting will open its office in the UK!
We are pleased to annouce the opening of our London office.
Partake now has five offices covering the UK, The Netherlands, Belgium/Luxembourg, France and Germany!

Read more >
 

Upcoming Event

No upcoming event available

Support: Competence Center

Normal vendor-based support offers access to software upgrades and support on use of the software products. Partake takes this a stage further with its Competence Center.

The competence center offers functional support on your company's tailored Oracle EPM applications, with a full range of services spanning occasional remote Application Support to fully outsourced Application Management.


The Partake competence center offers functional support on the following Oracle EPM products:
• Hyperion Financial Management
• Hyperion Enterprise
• Hyperion Planning
• Hyperion Essbase
• Related products like FDQM, Financial Reporting and SmartView

The Partake competence center offers different levels of support:

Application Support

High quality functional remote support during working hours (response time of 4 hours). Includes:
• Helpdesk function
• Usage of the competence center's internal Knowledge Database
• Periodic quality check to keep your application(s) optimised
• Information on the latest software releases

Critical Period Support
On top of the standard Application Support the competence center can provide you with Critical Period Support, ensuring that you have our competence center on stand-by for possible emergency support during key closing periods (response time of 2 hours). Support outside working hours is also possible.

Application Maintenance
After your Oracle EPM application is in production, the competence center can additionally provide you with Application Maintenance; small pieces of remote application development and maintenance (e.g. reports, rules, integrations, outlines).

Application Management
Today's technologies demand an increasing level of product, IT and functional knowledge to ensure smooth system administration and maintenance. Outsourcing the entire administration of your Oracle EPM application to our competence center can give peace of mind in the ongoing operation for your applications.
You can host the Oracle EPM applications on your own environment while the competence center provides the best practice Application Management services to administer the application environment. However, the competence center can also arrange for a fully out-sourced hosting solution if that is required.

Coaching
In cooperation with Partake Consulting the competence center can provide you with Coaching; consulting services by our experienced consultants (e.g. release management, application performance improvement, implementation of best practices, advisory services).

The Partake competence center is powered by more than 10 years of consulting experience within the EPM Market (+200 projects).

If you are interested in joining forces with the Partake competence center, please contact your local Partake representative or e-mail us at support@partake.com

Partake training center

Get your training from the experts. Click here to see our schedule.
 

Selected partners


 

Downloads

Customer Story TUE/e "I have seldom seen such a professional consulting partner; the contribution during the whole change program was excellent! Partake consultants have the right expertise: relevant background and experience combined with an open mind attitude..." Ir. P.J.M. Meijers, Head of functional maintenance and development department. Go to Downloads >